Body And Exterior Name: Lee K. Make: 2002 Impreza RS Mileage: 7,900 Time Out Of Use: None Problem And Likely Cause: Free swinging door mirror (cheap cast alloy retaining clips snapping causing the spring to give way) Modifications: None Submitted For Warranty Work (Yes/No): Yes Reason Given For Denial: Your Story: Subaru should note its been 2 weeks before the part arrived! And it was the drivers door. Name: J. Beauregard Make: 2002 Impreza OBS Mileage: 17000 km Time Out Of Use: none Problem And Likely Cause: swinging passenger side mirror, defective part Modifications: none Submitted For Warranty Work (Yes/No): yes Reason Given For Denial: Your Story: It just happened- had to go to the dealer to have them look at the mirror for exterior damage before they would order the new one. Name: T. Thompson Make: 2002 Impreza OBS Mileage: 1717 when first reported; currently 14200 Time Out Of Use: None Problem And Likely Cause: Dealer emblem came off revealing a dent and rust above the "Outback" emblem. I didn't try to peel it off. Cause; probably was hit in dealer parking lot after it was received from the "boat" and put onto the lot. They had the car since Nov01 and I purchased in Feb 02. Modifications: Fog light mod. Submitted For Warranty Work (Yes/No): Yes Reason Given For Denial: They told me it was my word against theirs and that a rock or something could have come up and hit the car- yea right, explain the physics on that one. The car had only 1500 miles on it when I submitted it and weather had not been cold or snowy, and actually had not rained since I had purchased the car. The dent was there and there was actually rust in it. That doesn't happen over a week's time. Name: Jason R. Make: 2002 WRX Mileage: 17,000 Time Out Of Use: 7 days Problem And Likely Cause: Window regulator stopped working. Dealer says the bolts vibrated off probably because they were not tightened properly from the manufacturer. They are going to have to weld some washers on the door so the bolts will fit back in. Modifications: None Submitted For Warranty Work (Yes/No): Yes Reason Given For Denial: NA Your Story: Wow! It takes a long time to fix this issue. Name: John W. Make: 2002 WRX Mileage: 9000 Time Out Of Use: 1 day Problem And Likely Cause: Free swinging door mirror, cause unknown, no apparent damage on mirror Modifications: none Submitted For Warranty Work (Yes/No): yes Reason Given For Denial: Your Story: Mirror was replaced under warranty, dealer gave me no problems. Name: T. Bilgin Make: 2002 WRX Wagon Mileage: 30,000 Time Out Of Use: one hour Problem And Likely Cause: Free swinging passenger side mirror, cause unknown, no apparent damage on mirror. Modifications: None that would affect mirror. Submitted For Warranty Work (Yes/No): Yes Reason Given For Denial: N/A Your Story: Mirror was replaced under warranty, dealer said it is very common. SOA says it is not common.